GT Reading Section 2: handbooks, policies and staff training
Understand workplace rules, policies and training guides, follow headings to find answers fast, and tell obligations from options.
বাংলায় সারাংশ (Bangla summary)
কর্মস্থলের নিয়ম, নীতি ও ট্রেনিং গাইড বুঝুন, heading দেখে দ্রুত উত্তর খুঁজুন, আর বাধ্যতামূলক ও ঐচ্ছিক বিষয় আলাদা করুন।
By the end of this lesson you can
- Use section headings to locate information in a handbook
- Distinguish must, may and should in workplace rules
- Complete notes and sentences within the word limit
Stage 1 · Learn
Workplace texts are organised
Section 2 texts come from the world of work: a hotel's guide for new staff, a hybrid working policy, a food safety training sheet or a job advert. They are usually divided into headed sections, so use the headings like a map before you read the questions.
Common tasks are matching headings, note or sentence completion, multiple choice and True/False/Not Given.
Stage 1 · Learn
Must, may and should
Rules use modal verbs carefully. "Must" and "must not" are obligations. "May" or "can" gives permission or an option. "Should" is a recommendation. Many questions test whether something is required or simply allowed.
Notice who a rule applies to: "full-time staff", "staff who have passed probation", "all kitchen staff". A rule for one group may not apply to everyone.
Required or allowed?
"Employees who have passed probation may apply to work from home." → allowed for some staff, not required.
"All hybrid staff must attend the office on Tuesdays." → required for every hybrid employee.
Stage 3 · Practice
Guided practice
Choose the correct answer.
Stage 3 · Practice
Practise on your own
Answer on your own.
Stage 2 · Quiz
Mini test
Check what you learned. Wrong answers show why they are wrong and go to your mistake notebook.